Reference

Terms That Govern Your 8ball Account

These terms set out exactly what you agree to when you open and use an 8ball account — covering deposits via UPI, Paytm and PhonePe, how game rounds…

Account EligibilityUPI & Paytm DepositsGame Round SettlementWithdrawal ConditionsDispute Process

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What These Terms Cover and Who They Apply To

8ball Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By creating an account on 8ball.click, you confirm that you have read, understood and agreed to every clause in these terms. They apply to all account activity — browsing the lobby, placing wagers on Live Baccarat or Aviator, funding your wallet, and requesting withdrawals. We may

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update these terms periodically; when we do, the revised version takes effect from the date it is published here and continued use of your account counts as acceptance. If any clause conflicts with local law in your jurisdiction, the locally-applicable rule prevails. These terms do not
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override any statutory rights you hold under Indian consumer protection legislation. Queries about a specific clause should be directed to our support team before you act, not after.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause in these terms is unclear, or you believe an action on your account was taken in error, we have three contact paths open to you.

Live Chat Start a live chat session from any page on 8ball.click. Our team can clarify any clause, walk you through a dispute, or flag an account concern in real time — available around the clock.

Email Support Send a detailed query to our support address for written confirmation of how a specific term applies to your account. We log every email exchange so you have a record of the response.

Help Centre Our Help Centre contains plain-language summaries of the most commonly referenced clauses — including deposit conditions for UPI and PhonePe, withdrawal timelines, and account-suspension procedures.

ACCOUNT SECURITY PRACTICES

How We Protect Your Data and Your Account

Security and transparency sit at the core of how 8ball manages your account. Every clause in these terms has a corresponding internal policy that our team follows, so the written rules match…

Data Handling

Personal data you submit — name, contact details, payment identifiers — is stored on encrypted servers and used only for account operation, verification and fraud prevention. We do not sell your data to third parties.

Cookie Policy

We use session and analytics cookies to keep your lobby preferences intact and to measure page performance. You can manage cookie preferences from your browser settings at any time without affecting core account functions.

Account Security

Your account is protected by password authentication and optional two-factor verification. We log every login attempt and flag unusual access patterns — if we detect something unexpected, we will contact you before taking any action.

Data Retention

We retain account and transaction records for the period required under applicable Indian financial regulations. Once that retention window closes and your account is inactive, data is deleted or anonymised per our internal schedule.

Your Rights

You may request a copy of the personal data we hold, ask for corrections, or raise a deletion request by writing to our support team. We will acknowledge your request within 72 hours and aim to resolve it in 30 days.

Dispute Escalation

If a terms dispute cannot be resolved through live chat or email, you may escalate in writing to our compliance team. We will provide a written outcome referencing the specific clause that applies to your situation.

Questions We Hear Most About These Terms

These answers cover the clauses our account holders ask about most — from how updates are communicated to what happens when a game round is disputed. If your question is not listed here, live chat is the fastest way to get a direct answer.

We publish a revision date at the top of this page every time the terms change. For significant changes we also send an email notification to the address registered on your account. Continued use after the effective date means you have accepted the revised terms.

Yes. All deposit and withdrawal activity — whether processed via UPI, Paytm, PhonePe or any other supported method — is governed by these terms. Specific timelines and limits for each payment rail are listed in the Payments section of your account settings.

If a Live Baccarat hand, Aviator round or any other game session is interrupted by a connection drop or server issue, our system records the last confirmed game state. Settlement is applied based on that state, and you can request a round history from support.

You may request account closure at any time by contacting support. Any pending withdrawal at the time of closure will still be processed to your nominated UPI or PhonePe account. Account data is retained for the period required by applicable regulation after closure.

Raise a dispute through live chat first — most clause queries are resolved there within the hour. If live chat does not resolve it, email support with your account reference and the specific term in question, and we will provide a written response.

Eligibility to hold an active account depends on local law in your region. Access to specific products within the lobby may also vary. We recommend checking the eligibility clause in Section 2 of these terms, which references jurisdiction-specific conditions.

India-specific conditions relate mainly to supported payment rails — UPI, Paytm, PhonePe — and to the currency in which your wallet operates. Where Indian consumer law grants you statutory rights that are stronger than these terms, those statutory rights will apply.

Terms That Govern Your 8ball Account

How to Reach Us About These Terms

How We Protect Your Data and Your Account

Data Handling

Cookie Policy

Account Security

Data Retention

Your Rights

Dispute Escalation

Questions We Hear Most About These Terms

01 How will I know if the terms have been updated?

02 Do these terms apply to all payment methods including UPI and Paytm?

03 What happens if a game round is interrupted before it completes?

04 Can I close my account at any time under these terms?

05 Who can I contact if I believe a term has been applied incorrectly to my account?

06 What does eligibility depend on under these terms?

07 Are there any terms specific to India that differ from the general conditions?

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